In order to get a new customer added to your reseller account, the following information is required:
1. Customer Name / Container Label
2. At least one "main line" we can use for 911.
3. The 911 address for the line in #2.
A PBX container will not allow you to create new extensions without at least one 911 number being set up. Supplying your customer's main line (even if it's not ported yet) and address will enable us to provision 911, which allows the container to start being set up and used.
Need new DIDs added? The following information is required:
1. Area Code (or ZIP/City)
The information above can be submitted via this support portal as a ticket, or by emailing email@example.com.